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Review requests by SMS

Get more Google reviews with one simple text.

Happy customers rarely think to leave a review unless you ask, and asking in person feels awkward. A short text straight after the visit, with a link to your Google review page, makes it easy for them to say yes while the experience is fresh.

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Why reviews matter for local search

When people search for a local business, Google shows reviews front and centre. More recent, genuine reviews help you stand out in the map results and give new customers confidence to choose you.

How to ask for reviews by text

  • Send the request soon after the visit or job, the same day if you can.
  • Use the customer's first name and your business name.
  • Include a direct link to your Google review page.
  • Keep it to one or two sentences and say thank you.
  • Only ask once; don't chase people who don't respond.

Try it free for 14 days

Do it automatically

Use KiwiTxt's review request templates, or add the text to an automated workflow so it goes out after each completed booking. Replies come into your inbox, so you can thank people or follow up on anything that wasn't right.

Popular uses
Google reviewsFacebook recommendationsPost-visit thank-yousService follow-ups
FAQ

Google review SMS questions.

Is it OK to ask customers for reviews by text?

Yes, as long as you're asking real customers for honest reviews. Don't offer rewards in exchange for positive reviews.

Where do I get my Google review link?

From your Google Business Profile: look for "Ask for reviews" or "Share review form" and copy the link.

Can review requests be sent automatically?

Yes. Add the review text to a workflow so it sends after each completed appointment or job.

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SMS templates

Ready-made SMS templates for NZ businesses: reviews, feedback, loyalty, reminders and thank-yous, each with an opt-out line. Edit and send in seconds.

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Try Google review requests free today.

Two-way SMS, bulk SMS, booking reminders, missed call text back and more, all in one NZ platform. Cancel any time.

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