SMS automation that follows up so you don't have to.
Most sales are lost in the follow-up. KiwiTxt replies to new enquiries in seconds, sends follow-up texts on a schedule, and can even use Conversation AI to collect a lead's details by text, so your team steps in when the customer is ready.
Speed to lead: reply before your competitors do
When someone fills in a form on your website, they're often contacting several businesses at once. The first to respond has a real advantage. KiwiTxt texts every new enquiry the moment it arrives, acknowledging it and keeping the lead warm, even at 9pm on a Sunday.
Automated follow-up sequences
Set up a series of texts that moves each lead toward a booking or sale, without anyone remembering to chase:
- Day 0: instant thank-you and next steps
- Day 1: "Any questions about your quote?"
- Day 3: a nudge to lock in a time
- Day 7: a final check-in
SMS CRM: every lead and customer in one place
KiwiTxt combines texting with CRM workflows. Tag contacts by stage (new lead, quote sent, customer, past client) and run different automated journeys for each, so the right message goes to the right person at the right time.
Conversation AI: an SMS assistant that never clocks off
Conversation AI chats with customers by text to gather the details you'd normally ask for on the phone: what they need, where they are and when suits them. Your team picks up the conversation with everything already in hand.
SMS automation questions.
What is SMS automation?
SMS automation sends the right text automatically when something happens, such as a new enquiry, a booking or a set time after a quote, without anyone sending it by hand.
Can KiwiTxt reply to my website enquiries automatically?
Yes. New web form enquiries can get an instant text, and your team gets alerted to follow up.
What is Conversation AI?
It's an AI assistant that holds a text conversation with the customer to collect details like job type, location and preferred times, before handing over to your team.
Is SMS automation useful for marketing agencies?
Yes. Agencies can run SMS workflows for many clients from one platform.
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