Missed call text back: never lose a lead to voicemail.
When you're on the tools, with a client or driving, unanswered calls usually mean lost work, because the caller just rings the next business on Google. KiwiTxt automatically texts every missed caller within moments, so the conversation keeps going until you're free.
What is missed call text back?
Missed call text back is an automatic SMS sent to anyone who calls your business number and doesn't get through. Instead of hearing voicemail and moving on, the caller gets a friendly text letting them know you'll be in touch, or a link to book online.
Many callers would rather text than leave a voicemail anyway. Missed call text back gives them an easy way to tell you what they need.
How it works
- Someone calls and you can't answer.
- KiwiTxt texts them automatically with your message, for example a booking link or "we'll call you back shortly".
- They reply with what they need. The reply lands in your inbox as a normal two-way conversation.
- You call or text back ready to help, already knowing what the job is.
Set it up once
Missed call text back is a one-off setup. Write your message, and it works on every missed call from then on, including after hours and at weekends, when many enquiries arrive.
Perfect for businesses that can't always pick up
- Tradies and home services on site
- Clinics and salons with a client in the chair
- Workshops and mechanics under a car
- Sole traders juggling everything
- Any business that gets after-hours calls
Missed call text back questions.
What is missed call text back?
It's an automatic text sent to callers you couldn't answer, so they hear from you straight away instead of calling someone else.
Can I change the message?
Yes. The message is fully customisable. Many businesses include a link to book online.
Does it work after hours?
Yes. Once it's set up it works on every missed call, any time of day.
Can callers reply to the text?
Yes. Replies come into your KiwiTxt inbox as two-way conversations.
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