An AI SMS assistant that never clocks off.
Most enquiries start with the same questions: what do you need, where are you and when suits? KiwiTxt Conversation AI asks them by text, day or night, and hands over a qualified lead to your team with the details already gathered.
What Conversation AI does
- Replies naturally to incoming texts
- Asks the questions you'd normally ask on the phone
- Collects names, job details, locations and preferred times
- Hands the conversation to your team when it's ready
Where it helps most
After-hours enquiries, busy periods when nobody can reply straight away, and businesses that get lots of similar questions. Your team spends their time on qualified leads instead of back-and-forth.
You stay in control
Every AI conversation is visible in your inbox, and your team can step in at any point. Keep it to information gathering, and let people handle pricing and promises.
AI SMS assistant questions.
Will customers know it's AI?
Be upfront about it in your messages; customers generally care more about a fast, helpful reply.
Can my team take over a conversation?
Yes. Conversations stay in your inbox and anyone can step in.
What information can it collect?
Things like job type, location, preferred times and contact details.
More ways KiwiTxt helps
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An SMS CRM for NZ businesses: contacts, tags, conversation history and automated follow-ups in one place. Turn more enquiries into customers. Try free.
Read moreTry Conversation AI free today.
Two-way SMS, bulk SMS, booking reminders, missed call text back and more, all in one NZ platform. Cancel any time.