Business text message examples you can copy and edit.
Stuck on what to write? Here are real-world text message examples for the situations small businesses deal with every day. Swap in your details, keep them short, and add an opt-out to anything promotional.
Bookings and reminders
- "Hi [Name], your appointment at [Business] is confirmed for [Day] at [Time]. Reply C to cancel."
- "Reminder: see you tomorrow at [Time]. Reply YES to confirm or R to reschedule."
- "It's been 6 months since your last check-up at [Business]. Book here: [link]"
- "A spot just opened today at 3pm. Want it? Reply YES."
- "Running 10 minutes behind today, sorry! See you shortly."
Leads and quotes
- "Thanks for your enquiry, [Name]! We'll be in touch today. What suburb are you in?"
- "Sorry we missed your call, we're on a job. How can we help?"
- "Any questions about the quote we sent yesterday?"
- "Happy to go ahead? Reply YES and we'll lock in a date."
- "Just checking in: still keen on the [service]? Reply and we'll call."
Updates
- "Your order is ready for pick-up at [Store]. Open till 5pm."
- "On my way, about 20 minutes away."
- "Your car is ready. Total $[amount]. Pay on pick-up or here: [link]"
- "Due to the weather, today's session is cancelled. Rebook: [link]"
- "Friendly reminder: invoice #[no] ($[amount]) is due Friday. Pay here: [link]"
Marketing and loyalty (with opt-out)
- "[Business]: 20% off all services this week only. Book: [link] Reply STOP to opt out"
- "Happy birthday [Name]! Your next coffee's on us. Reply STOP to opt out"
- "We've missed you! Here's $10 off your next visit. Reply STOP to opt out"
- "VIP early access: new season stock lands tomorrow. Reply STOP to opt out"
- "Thanks for visiting [Business]! Mind leaving a quick review? [link]"
Business text message examples questions.
How long should a business text be?
Ideally under 160 characters, one clear message with one action.
Do all business texts need "Reply STOP"?
Marketing texts need an opt-out in NZ. It's good practice for others too.
Can I save these as templates?
Yes. Save your edited versions in KiwiTxt and reuse them in one click.
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